The Home Depot

People in customer sevice are always super friendly. I wish they made it easier to shop. It is impossible to push a cart through this store without bumping into all kinds of things. The main aisle is almost big enough for one person to walk down, assuming they aren't pushing a flat cart

During the remodel of our home we visited the store for flooring, the employees in that department were extremely helpful and friendly! However the rest of our experience went downhill from here. We waited over 30 minutes for assistance on decking materials, only to be finally told that they were unloading freight and wouldn't be able to help us. Then at the register we were unable to use our coupon mailer because the cashier couldn't get it to scan , so we lost out on $70.00 in savings. To make matters even more stressful, we were told that the cabinets shown online and in stock were no longer available at this store. We drove across the valley to another home Depot only to find that they were also out of stock ( even after confirming through a phone call to the first store that they were in stock) we wasted hours of our day trying to get at best, decent service. We ended up going to Lowe's to finish our home remodel, and not only were the prices better, but the employees knew what they were doing and were friendly. This is the worst experience I have ever had at home Depot. My experience felt like the employees were just trying to punch a clock and get out of there, and had no idea if a problem arose how to deal with it. My best advice is that if you are going to shop here, be sure to go during daylight hours because the afternoon/evening shift leaves much to be desired

I meant to give this review about a month ago. A big shout-out to Jen and Susan up at the customer service desk . They provided exceptional service and went out of their way to make sure I was taken care of. I love my new Christmas tree!

I just want to give a shout out to Mike Nudge in tool rental. Not only did my dog have an accident on the floor in front of the tool rental door his customer service was above and beyond. He was so nice and helped me clean up my dog’s mess and just overall super nice. I don’t leave reviews very often but his customer service really helped me when he didn’t have to. Him helping me solve a simple problem saved me a trip back the next day. Cheers to you Nudge!!

Cynthia, Mike and Pim provided exceptional customer service. They truly went far and beyond to help me. I hope they are recognized for their efforts because it's rare these days to find employees that truly care about their job and their customers.Thank you